Help and Support
Need assistance with Train With Me?
We're here to help you get the most out of your experience with our fitness platform.
Frequently Asked Questions
App Basics
How do I create an account? Download the app, tap "Sign Up," and follow the prompts to create your profile.
How do I reset my password? On the login screen, tap "Forgot Password" and follow the instructions sent to your email.
Is Train With Me available on Android? Currently, Train With Me is only available on iOS devices.
For Subscribers
How do subscriptions work? Choose fitness creators you want to follow, subscribe to their content for a monthly fee, and get access to all their workouts.
How do I cancel a subscription? Go to your Account Settings > Subscriptions > select the subscription you want to cancel > Cancel Subscription.
Can I try before subscribing? Many creators offer sample workouts you can view before subscribing.
For Fitness Creators
How do I become a creator? Go to Account Settings > Creator Application and complete the required information.
How much can I earn? You receive 80% of all subscription revenue from your subscribers, paid monthly.
What content can I share? You can share workout videos, training programs, nutrition advice, and engage with your community through posts.
Troubleshooting
App crashing? Make sure you have the latest version installed and your iOS is up to date.
Payment issues? Verify your payment method is current in Account Settings > Payment Methods.
Content not loading? Check your internet connection or try restarting the app.
Contact Us
Still need help? Reach out directly:
Email: support@trainwithme.online
We aim to respond to all inquiries within 24 hours during business days.
For urgent matters, use the in-app "Help" button to access immediate troubleshooting options.
Feedback
We value your input! Share your thoughts and suggestions at feedback@trainwithme.online.
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